Job description

JOB DESCRIPTION Work closely with various projects leads for successful completion of the respective BUSU Program for change delivery each year •Support the Singapore Council, which oversees the Program, to effectively carry out supervisory and control duties •Work with cross-functional teams of business leads, product owners, project managers and technical managers so that they successfully deliver the initiatives and enhancements that contribute to the Program for change delivery •Ensure proper governance and controls for these Program initiatives and enhancements •Drive the ongoing evolution of the Singapore Council, in line with the DBS Platform Transformation journey Required Experience •7-10 years working experience in managing project implementations for software, hardware and infrastructure •Minimum Bachelor’s Degree from a recognized University •Possess one or more of the following certifications: PgMP, PMP, CSM, CSPO, PMI-ACP •Strong regulatory, compliance and control knowledge •Relevant program/project experience in a banking environment is an added advantage. •Knowledge of project financials and accounting is necessary •Team player with ability to work with individuals from diverse domains •Open, flexible mindset and highly adaptable •Strong interpersonal and influencing skills Act as liaison between technology and businesses to plan, estimate, prioritize, and forecast technology work and target releases. Work and plan with sponsors to develop annual delivery roadmap against budget affordability. Resolve demand / capacity issues in a timely manner. Track strategic delivery roadmap and update for management reporting. Coordination with stakeholders across internal and external teams to improve alignment and develop joint priorities with the technology and business teams. Main Tasks • Manage the relationship with the business units with respect to their new requirements (projects, system enhancement requests, availability and disaster recovery requirements, capacity requirements, etc.) • Develop, define and implement the overall IT demand management structure & processes in agreement with the CIO and COO. • Develop a communication and governance structure in line with Capital Expenditure Committee processes which takes care of the business units' needs and aligns demand with existing capacity. • To initiate, participate and contribute (at a high level) to any ongoing business activity which will create substantial IT demand. • Initiate and execute intra departmental communication and improvement activities to ensure maximum alignment of the IT with business priorities and facilitate demand capturing. • Attend all relevant Business and decision-making forums which deal with future IT demand and new requirements. • Build an overall demand pipeline on an annual basis as well as in an ongoing basis (mapped against annual plan). • Develop and maintain a project and enhancement roadmap aligned with business priority, IT capacity, technical dependencies and ongoing project portfolio. • Capture new demand and ensure structured and high quality of demand’s scope and specification in order to have a consistent basis for estimation and scheduling of the implementation. • Liaise with the business units to shape and implement the demand management processes as well as the regular liaison / relationship management interactions. • Prepare and maintain a project portfolio view for upcoming projects with IT expenditure to facilitate a Capital Expenditure Committee decision basis. • Prepare and maintain a System Enhancement Request Portfolio view and facilitate prioritization and scheduling decisions for System Enhancement requests in order to ensure optimal usage of the IT capacity. • Ensures timely and accurate reporting of all IT demand related issues to senior management and key stakeholders. • Develop KPIs for Demand Management as well as dashboards and regular reports to create transparency and tracking of change requests and projects. • Creates information packs for senior management in GBS and other business units to create transparency over the demand pipeline, the status of current in-flight projects as well as day-to-day operations performance metrics of IT. • Create transparency about upcoming business initiatives, the current demand pipeline, the current IT change execution performance, capacity situation. • Create transparency on the current IT operations status via operational KPIs, monthly reviews and other metrics.

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Job Summery

  • Published on: 2022-09-22
  • Vacancy: 1 Position
  • Location: Singapore
  • Job Nature: Contract